All passengers, including children and infants, must have a photo ID:

* Within the European Union: Valid Identity Card
* Outside the European Union: Passport
* For the United States of America – it is mandatory to be a holder of optical reading passports. If you do not have this passport, you may see your boarding denied.
all documents must be within the indicated validity limits. Certain countries require that the Passport is still valid for at least 06 months.

Before traveling, check that you have the following documents:
* Tickets or plane reservation;
* Hotel voucher;
* Transfers or car rental;
* Travel insurance;
* Excursions, etc.

It is important to check the Travel Program/Itinerary and reconfirm the flights 72 hours in advance. Failure to comply with this rule may lead to the cancellation of the confirmed place

Make sure that before you start a trip you are in good health. If you wear glasses or contact lenses take a reserve pair or a prescription as a precaution. If you take a specific medicine make sure you take it in enough, as it may not be available at the place you visit. Take the prescription and the part of the package that identifies the type of medicine and not your brand (which may not exist in the country you are traveling to), which may make it easier to replace. It is advisable to have your physician’s prescription in legible form in order to legally prove that you are using the medication. Do not exceed the quantities needed for your personal use while traveling, because carrying large quantities of medicines may raise suspicions. Passengers with special needs must first be informed of the conditions for the transport of liquid or gel products. In order to use injectable drugs, you must request a special authorization for the transport of the syringe and the medicine to be injected as cabin baggage, presenting for this purpose a medical certificate proving that the passenger needs the medicine, as well as mentioning the flight number, date, airline, destination and passenger identification.

* Traveling abroad: All children traveling abroad, regardless of who accompanies them, must be provided with an Identity Card/Citizen’s Card when traveling within the European Union. Outside this country, to any other country, they must be provided with Identity Card/Citizen Card and Passport.

* If the minor traveling alone or accompanied by third parties must also carry with them a parent authorization signed by them and recognized by the notary or a lawyer.

If your flight is canceled there are two options. You may opt for a refund or request free of charge the change to the canceled flight (subject to availability and seats).

Passengers are not allowed to carry the following items into the restricted security area and into the aircraft cabin:

* Weapons, firearms, and any object capable or seemingly capable of firing a projectile or causing injury, including all firearms (guns, revolvers, rifles, shotguns, etc.) Replicas and Imitations of Firearms, Parts components of firearms (excluding sights and telescopic sights), air pistols, rifles and lead weapons. Signal guns, alarm guns, toy guns of all kinds, air guns and CO2 guns, such as pistols, guns, rifles, ball guns, nail guns and nail guns, bows, catapults, harpoons and underwater rifles, animal slaughtering weapons, shock or stunning devices, eg. stun guns, teasers, stun guns, electric batons, ballistic energy weapons (laser), gun-shaped lighters.

* Sharp / Sharp Weapons and sharp objects: sharp or pointed articles capable of causing injury, including axes and hatchets, arrows and darts, iron clips (approaching harnesses, iron bars with hook or plate with iron spikes used for mountaineering) , spears and spears, ice axes and ice picks, ice skates, lockable or tipped spring blades with a blade greater than 6 cm, including knives, religious, and hunting knives, made of metal or any other material (razor blades, razor blades and razor blades) (excluding safety razor blades or disposable blades with blades enclosed in a cartridge), sabers, blades and walking sticks with blades, scalpels, scissors with length greater than 6 cm measured from the fulcrum, ski / hiking poles, ninja stars and professional tools with blade or rod over 6 cm They have the potential to be used as a sharp or sharp weapon, for example, drills and drills, x-acts, all kinds of saws, screwdrivers, crow’s feet, hammers, pliers, spanners and torches.

* Blunt instruments: any blunt instrument capable of causing injuries, including tennis rackets, baseball and softebolts, moccasins or batons – rigid or flexible – for example, batons (leaded leather batons with flexible rod) sticks, cricket, golf clubs, hockey and hurley clubs, lacrosse tacos, kayak and canoe pianos, skateboards, billiard and snooker cues, fishing rods and martial arts equipment, for example, rams, clubs, rattles, nunchucks, kubotans, kubasaunts.

* Explosives and flammable substances: any explosive or highly combustible substance which poses a risk to the health of passengers and crew or to the safety / security of the airplane or property, including ammunition, fuse detonators, detonators and fuses, explosives and explosive devices , replicas or imitations of explosive materials or devices, mines and other military explosive materials, grenades of all types, gas and gas containers, eg. butane, propane, acetylene, oxygen – in large volumes, fireworks, signaling rockets of all forms and other pyrotechnic material (including flasks and flashbulbs), unsafe matches, smoke-generating containers or cartridges, flammable liquid fuel eg petrol, diesel fuel, lighter fuel, ethanol, aerosol spray, turpentine and paint thinner, alcoholic beverages exceeding 70% by volume (140% proof).

* Chemical and toxic substances: any chemical or toxic substance presenting a health risk to passengers and crew or to the safety / security of the aircraft or property, including: acids and alkalis, eg. “wet” batteries subject to spillage , corrosive or bleaching substances – eg. mercury, chlorine, gases, chemicals or disabling sprays – eg. chloroacetophenone, pepper spray, tear gas, acid sprays, animal repellent sprays, radioactive material – for example, medicinal or commercial isotopes, poisons, biologically infectious material – for example, contaminated blood, bacteria and viruses, susceptible material for ignition or spontaneous combustion, fire extinguishers (except those authorized by fire protocols as emergency equipment for airplanes).

* Transport of liquids, aerosols and gels in the restricted security area of an airport and on board the aircraft is controlled in accordance with EU Security requirements.

* The following items should not be placed in checked Baggage: Electronic Cigarettes, Dynamite, Gunpowder, Explosives, including detonators, wicks, ammunition, grenades, mines, explosive cartridges and plastic explosives. Replicas and imitations of firearms, harpoons, toy weapons of all kinds. Gases: propane, butane. Flammable liquids, including gasoline, methanol, flammable solids and reactive substances, including magnesium, lighters, fireworks, rockets and other pyrotechnic materials. Organic oxidizers and peroxides, including bleach and car repair kits. Toxic or infectious substances, including rodenticides, infected blood, radioactive material, including medicinal or commercial isotopes. Corrosives, including mercury, vehicle batteries, fuel system components that contain fuel. Food oil (such as olive oil) exceeding 1 liter by volume.

* Any sharp objects included in the checked Baggage should be wrapped securely to prevent personal injury to the staff and handling.

All passengers are entitled to carry a carry-on bag. Maximum weight and dimensions vary from company to company. Contact us.

The maximum weight is 32 kg per bag, the dimensions, prices and conditions of transportation vary from company to company. Contact us.